Kinetic by Windstream: Limited-time, non-transferable offer for residential customers that may not be combined with other promotions. Credit restrictions may apply. Subject to availability, Windstream Terms and Conditions (windstream.com/terms), and Windstream Acceptable Use Policy (www2.windstream.net/customersupport/usersguide/accept/accept.html). Details: Must be a new Internet customer who has not received Windstream Internet service within the past 30 days. Must subscribe to select plans to qualify. After 24 months, the standard Kinetic Internet rate applies. Taxes, fees and surcharges are extra and not included in introductory or standard rate. Additional restrictions may apply. Gig Speed Upgrade Offer: Monthly fees for speed upgrades apply. Customer location must be Gig addressable to qualify. For the first 3 months after upgrade, qualifying Kinetic Gig Internet customers will receive monthly credits to offset charges for enhanced speed only. Additional fees for bundle additions or voice service will apply. After 3 months, standard rates for the upgraded speed apply. Kinetic Internet: Windstream cannot guarantee speeds or uninterrupted, error-free service. Speed availability, capabilities and provisioning vary depending on network and terrain conditions, Internet, website, or network congestion, and customer geographical location. Windstream makes no representations related to download or upload speeds. Windstream assumes no responsibility or liability for interruption of services or service performance differences actual and advertised performance. In select areas, includes Internet transport, Internet access, and unlimited incoming calls. Outbound calls, except for toll free and 911, will be charged at 10 cents/minute. Operator Service and 411 will be charged at tariffed rates. No features or long-distance carrier rates allowed. Internet Speed: Monthly fees may apply. Speeds 25 Mbps and above may be provisioned in a range including a minimum and maximum speed. Windstream will provision customer’s location for the fastest speed available within the available range, at the time of order but cannot guarantee speed or uninterrupted, error-free service. Equipment: Monthly equipment fees may apply. Windstream-provided modems will be capable of in-home wireless networking, but devices supported by in-home wireless networking connections may experience speeds not equal to advertised speeds or the speed referenced in your Internet plan. With wireless networking, actual throughput speed may be impacted by several factors including interference from other equipment or devices at the location, distance from the modem, modem location, types of devices connected, physical obstructions, and time of day. To obtain advertised speed, connecting a device directly to the modem to provide a wired connection is recommended. Modem equipment must be returned upon termination, and if not, Windstream reserves the right to charge for the modem or a $100 fee. Installation/Activation: Activation charge may apply. Plans with speeds 25 Mbps and higher may qualify for free professional installation. Plans with speeds less than 25 Mbps may incur a fee for professional installation. Money-Back Guarantee: If customer cancels new Internet service within 30 days after start of service, all service charges and any modem equipment and install charges, if applicable, related to Internet services only, will be refunded. Modem equipment must be returned upon termination and if not, Windstream reserves the right to charge for the modem or a $100 fee. Kinetic Secure Packs: Must subscribe to select plans to qualify. Additional restrictions may apply. Premium Technical Support: Requires a valid, licensed copy of Windows XP SP2 or higher. Customer’s computer must have a minimum 256 MB RAM and minimum 500Mhz processor. Identity Theft Protection: Windstream works with Credit Guard to provide this service. Windstream reserves the right to alter or discontinue this plan at any time. Other conditions may apply. Subject to Windstream terms and conditions and any terms and any terms and conditions from Credit Guard provided to customer. Internet Security: Requires installation, registration and access to MyWIN mobile app. Internet Security on the Go: Requires installation, registration and access to Internet Security on the Go mobile app. Windstream partners with F-Secure for Internet Security. Visit https://www.f-secure.com/en_US/web/legal/terms/software for all terms and conditions and https://www.f-secure.com/en_US/web/legal/privacy/safe for the privacy policy. © 2021 Windstream Intellectual Property Services, LLC. All rights reserved. Kinetic and Windstream are registered service marks or trademarks of Windstream Intellectual Property Services, LLC. All other marks are the property of their respective owners.